When working with a new, innovative medical technology such as hTEE, users need support to instill confidence. At ImaCor, we understand that taking care of critically ill patients is not a 9-to-5 job. We want to ensure that you have access to our educational team to help you get the clinical information you need, whenever you need it.
Our clinical specialists are available around the clock to provide you and your team technical support right at the bedside – at any time. They have phone, text, and video-chat capabilities to assist with probe attachment, system operation, and image optimization. Our mission is to improve patient outcomes while reducing costs, and education is mission-critical to us. We see 24/7 hTEE Support as a key part of our educational commitment to our customers, so please know that we offer it free-of charge.
Contact our Clinical Support Team if you need:
- Probe and system operation
- Image optimization
Then call us at 516.674.5991 – ANY TIME! We’re ready for you 24 hours a day, 7 days a week, 365¼ days a year.
Contact our Technical Support Team if you need:
- System maintenance
- Biomedical engineering assistance
Then call us during regular business hours (Eastern time) at 516.393.0970, option 5 or email us at support@imacorinc.com.